Frequently Asked Questions
Do I have to pay CTS any fees for finding me work?
Never. CTS handles all of the fee arrangements with our customers. We provide job placement services at no cost to you.
How will I know when a job matching my qualifications becomes available?
It is essential that you keep your contact information and resume as up-to-date as possible on our website. We recommend you upload a revised resume any time your skills change. This will ensure that when a position is available that matches your background and qualifications, you will be notified immediately.
We will contact you via email or phone when a hiring manager expresses an interest in your resume or when a suitable position becomes available. You can also search through all our available positions here.
How do I connect with recruiters?
Once you have submitted your resume, our sophisticated job matching software will notify our recruiters when we receive a job that is well-suited to your skills and work experience. A recruiter will then either email or call you to see if you are interested and verify that you are qualified for the position.
Can you keep my search confidential?
We value our candidates and their privacy. We will never share your personal information without your prior consent and then only to those clients interested in considering you for a position.
Can I have jobs emailed to me?
Our recruiters will contact you via email or phone when we receive a job that may be a good fit for your experience and skills.
How do I apply to jobs?
Submit your resume and we’ll do the rest. Once you have uploaded your resume, our sophisticated job matching software will notify our recruiters when we receive a job that is well-suited to your skills and work experience. A recruiter will then either email or call you to see if you are interested and qualified for the position.
Will I receive benefits?
Each employment opportunity has a different benefits package. We offer a variety of exceptional benefits, which may include: paid holidays, time-and-a-half overtime pay, and bonuses. Employees may also receive optional benefits such as medical, dental, and vision insurance, 401(k) retirement savings plans, relocation assistance, and visa sponsorship and processing for themselves and eligible family members.
Learn more about our benefits.
How should I format my resume?
- Minimize use of fancy formatting such as nested tables and headers or footers, as this will affect our system’s ability to read your resume content.
- Don't use spaces or other characters between the letters in names and titles.
- Don't embed graphics or pictures.
- Saving in .txt format is ideal.
- Keep content in a single column.
- Always include start and end dates (month & year) for your previous work experience.
- List skills used in each previous job under each previous job description.
What file types do you accept?
We accept resumes in .txt, .doc, .docx, .rtf, and .pdf formats. However, we do not at this time accept .doc format from Word for the Mac. If you’re not sure what format your resume is in and you want to find out, view our instructions in this section on how to make file extensions visible on your PC.
Why isn't my resume upload working?
Your resume upload may not be working because it is in an incompatible format. If you’re not sure what format your resume is in and you want to find out, view our instructions on how to make file extensions visible on your PC.
How do I make file extensions visible on my PC, to see what format my resume is in?
On Windows Vista:
- Open ‘My Computer’ then hit the ALT key to unhide the window menu.
- Click the ‘Tools’ menu at the top of the window and select ‘Folder Options,’ which will open a popup box.
- Under the ‘View’ tab, select the ‘show hidden files and folders’ radio button.
- Then click ‘Okay’ to save your changes and close the window.
On Windows 2000 and Windows XP:
- Open ‘My Computer,’ click the ‘Tools’ menu at the top of the window and select ‘Folder Options,’ which will open a popup box.
- Under the ‘View’ tab, make sure that the ‘Hide extensions for known file types’ option (about one-third of the way down) is unchecked.
- Then click ‘Okay’ to save your changes and close the window.
On Windows 95:
- Open ‘My Computer,’ click the ‘View’ menu at the top of the window and select ‘Options,’ which will open a popup box.
- Under the ‘View’ tab, make sure that the ‘Hide MS-DOS file extensions for file types that are registered’ option (about one-third of the way down) is unchecked.
- Then click 'Okay' to save your changes and close the window.
Once you’ve changed your folder options, look again at the name of your resume file. It should now have a ‘.’ at the end of it, followed by a three to four-letter extension. If the extension is not one of those acceptable formats listed above, try converting it to a .txt file.
How can I reformat my resume into a .txt file?
These instructions are currently for PC users only.
- Open up your resume so you can view its contents.
- Click on the ‘Edit’ menu at the top of the screen and select ‘Select All’ or press Ctrl + A. All of your resume content should now be highlighted.
- Next, click on the ‘Edit’ menu again and select ‘Copy’ or press Ctrl + C to copy the text.
- Now open up Notepad by clicking on your ‘Start’ menu > ‘All Programs’ > ‘Accessories’ > ‘Notepad.’
- Once the program is open, click on the ‘Edit’ menu and select ‘Paste’ or press Ctrl + V to paste your resume text into the new, simple text document.
- Finally, click on the ‘File’ menu, select ‘Save As,’ and save your resume onto your computer. Now you should be able to successfully upload this newly created text file.
How do I convert my .wps (MS Works) resume to .doc (MS Word)?
- Open your resume file. It should open in Microsoft Works Word Processor.
- In the program window, click the ‘File’ menu at the top of the screen and select ‘Save As.’
- In the ‘Save As’ pop-up window, the ‘Save as type’ pull-down menu should currently display ‘Works Document (*.wps).’ Click on this field to bring up a menu of other format options. At the bottom of the list, select ‘Word 97-2003 Document (*.doc).’
- Click the ‘Save’ button to save your resume in the new format and close the ‘Save as’ window.
- Now you should find a copy of your resume, saved as a Word document (.doc), in the same folder where your Works resume (.wps) was saved. You should now be able to successfully upload this Word (.doc) resume file.